Privacy Policy – Axis AI Systems Pty Ltd
Last updated: 8 December 2025
Axis AI Systems Pty Ltd (ABN 25 693 455 944) (“Axis AI Systems”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information transparently and responsibly in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, company details
- Billing details, payment information
- Website usage data, IP address, device information
- Messages submitted through contact forms
- Information provided during consultations or onboarding
- Support request information
We collect this data when you:
- Visit our website
- Submit a form or request
- Purchase a service
- Communicate with us
- Engage our AI or automation services
2. How We Use Your Information
We use your personal information to:
- Provide and deliver our services
- Manage bookings, consultations, and onboarding
- Process payments
- Communicate with you
- Improve our website and user experience
- Send essential updates, service notices, or account information
- Maintain security and detect fraudulent activity
- Comply with Australian legal obligations
3. How We Store & Protect Your Data
Your information is stored securely using encrypted systems and protected through:
- Secure hosting
- SSL encryption
- Restricted access controls
- Industry-standard data protection protocols
We take reasonable steps to prevent loss, misuse, unauthorized access, modification, or disclosure.
4. Sharing of Personal Information
We do not sell or trade your personal information.
We may share information only with:
- Payment processors (Stripe, PayPal, etc.)
- IT service providers (hosting, CRM, email automation tools)
- Contractors assisting with service delivery
- Legal or regulatory authorities if required by law
All third-party providers are bound to privacy and confidentiality standards.
5. Cookies & Tracking
Our website uses cookies and analytics tools to:
- Improve website performance
- Understand visitor behaviour
- Personalise user experience
You can disable cookies via your browser settings.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion where allowed by law
- Opt out of marketing communications
- Make a privacy complaint
We will respond within reasonable timeframes in compliance with the Privacy Act.
7. Contact Us
For privacy requests or questions:
Axis AI Systems Pty Ltd
Email: hello@axisaisystems.com
Website: www.axisaisystems.com
8. Changes to This Policy
We may update this Privacy Policy when necessary.
The updated version will be posted on our website.